Love-It-Or-Leave-It Guarantee*
You’ve got 30 days to fall in love.It doesn’t have to be love at first sight, but how does 30 days sound? Automated Business Products believes our customers’ total satisfaction is our most important job, which is why we give you as long as 30 days to fall in love with your new office equipment or we’ll provide a 100% refund. All you have to do is let us know if it’s not working out within 30 days of your purchase or lease and we’ll refund 100% of your initial cost. It’s that simple.
Lifetime Performance Guarantee
When you purchase or lease any multifunction copier through Automated Business Products it’s good for life, guaranteed. As long as you’ve continuously maintained a full service contract, Automated Business Products will repair or exchange your copier any time during the course of its useful life within your office.
30-Minute Telephone Response Time
You call, we respond. Any time you place a service call to Automated Business Products within normal business hours, one of our highly skilled technicians will return your call within 30 minutes to confirm your appointment and their time of arrival.
3-Hour Average On-Site Response
When you need service, more often than not you need it fast. Our average response time, from your initial call to our arrival at your office is a mere 3 hours during regular business hours (8:00 am-5:00pm Monday through Friday except holidays.) And in the very rare case that arrival takes any more than 5 hours for our Wasatch Front customers, we’ll gladly make it up to you by offering 1 month of your base service contract on the affected machine free.
98% Uptime Guarantee
What would you give to ensure your multifunction copier is up and running 98% of the time? Well you don’t have to give a thing, but we’ll give you a free month’s worth of service and supplies, equivalent to your contract allowance, if it’s not.
